在分享的文件夹中无法预览office文件

专业版9.0.4,docker
在登录的账号中打开office文件和打开直接分享的office文件的链接可以正常预览,但是在分享的文件夹中打开office文件会一直转圈,客户端网页控制台中可以看到在访问https://xxxxxxxxxx/office-convert/status/?repo_id=xxxxxxxxxxxxxxx&commit_id=xxxxxxxxxxxxxxxxxxx&path=xxxxxxxxxxxx.docx&doctype=document&token=xxxxxxxxx时返回错误信息

{"success": false, "error": "[Errno Expecting value] <!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01//EN\"\n        \"http://www.w3.org/TR/html4/strict.dtd\">\n<html>\n    <head>\n        <meta http-equiv=\"Content-Type\" content=\"text/html;charset=utf-8\">\n        <title>Error response</title>\n    </head>\n    <body>\n        <h1>Error response</h1>\n        <p>Error code: 500</p>\n        <p>Message: Internal Server Error..</p>\n        <p>Error code explanation: 500 - Server got itself in trouble.</p>\n    </body>\n</html>\n: 0"}

在office预览服务器的转换日志convert.log中有报错信息

xxx.xxx.xxx.xxx - - [23/Mar/2022 09:12:21] "GET /add-task?file_id=xxxxxxxxxxxxxxxxxxxxxx&doctype=docx&raw_path=http%3A%2F%2F127.0.0.1%3A8082%2Ffiles%2Fxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.docx HTTP/1.1" 200 -
[2022-03-23 09:12:23,562] [ERROR] __main__:95 do_GET 'file_id'
xxx.xxx.xxx.xxx - - [23/Mar/2022 09:12:23] code 500, message Internal Server Error.
xxx.xxx.xxx.xxx - - [23/Mar/2022 09:12:23] "GET /query-status?doctype=document HTTP/1.1" 500 -